FAQ

How do you take your supplements?

We recommend taking a scoop in the morning with yoghurt. It’s a lot easier to mix with yoghurt than with liquid.

How did you choose the dosage?

Our formula is based on what leading experts like Harvard Genetics Professor David Sinclair and neuroscientist Andrew Huberman take.

Because longevity research is relatively new and ever-evolving, we will likely vary our formula to align with the latest research. We will communicate changes well in advance.

Are your supplements suitable for pets?

We will develop a pet-specific formula, so we suggest you wait for that.

Can I take your supplements indefinitely?

Our supplements can be taken indefinitely as a dietary supplement. They are most effective when used daily over an extended period.

Where are your supplements manufactured?

They are mixed and packaged in New Zealand from local and imported ingredients.

Can I return the product if I don’t like it?

We're so confident you'll love Imagine that we offer a 30-day money-back guarantee on your first order (of 1 bottle). No questions asked. Certain restrictions apply; please read our Returns Policy for more information.

Can your supplements slow down ageing?

The short answer is it's complicated. While no magic pill can stop the clock, our supplements may support healthy ageing by addressing age-related decline in areas like cell health, energy production, or antioxidant defence. However, a healthy lifestyle with a balanced diet, regular exercise, and stress management remains the cornerstone of longevity.

How do I choose the right anti-ageing supplement for me?

There are dozens of supplements on the market, which often leads to consuming many different pills and powders daily—which is how we started.

We’ve tried simplifying things by developing a formula based on what leading experts like Harvard Genetics Professor David Sinclair and neuroscientist Andrew Huberman take.

Ultimately, it depends on your individual needs and health goals. We recommend consulting a healthcare professional before taking any new supplement, especially if you have pre-existing medical conditions or take medications. They can help you assess potential interactions and recommend the most suitable options.

Are there any risks or side effects to taking anti-aging supplements?

Even seemingly harmless supplements can have side effects in certain individuals or when taken in excess. Your doctor can help you navigate potential risks and determine the proper dosage for optimal safety and effectiveness.

Do you guarantee results?

Remember, supplements are just one piece of the puzzle. While they may support your overall health and longevity strategy, they are not guaranteed to deliver overnight miracles. Consistent, healthy lifestyle choices like a balanced diet, regular exercise, and adequate sleep are crucial for achieving and maintaining well-being as we age.

We offer a money-back guarantee. If you are not happy with the product for any reason, simply return it for a full refund.

Where can I find reliable information about anti-aging supplements?

Consulting with a healthcare professional is the best way to get personalised advice. We follow numerous experts such as Harvard Genetics Professor David Sinclair and neuroscientist Andrew Huberman.

At what age should I take anti-ageing supplements?

We recommend starting in your thirties, as your body may become less efficient at repairing itself around this age.

How long should I take your supplements?

Our supplements are designed for ongoing use. Discussing with your doctor will help determine whether they are right for you.

Are there any natural alternatives to anti-ageing supplements?

Absolutely! Focusing on a healthy lifestyle with a nutrient-rich diet, regular physical activity, adequate sleep, stress management, and positive social connections can significantly contribute to well-being and healthy ageing. These practices should always be the foundation of your longevity strategy, with supplements potentially playing a complementary role.

The challenge is obtaining similar levels with a nutrient-rich diet, particularly when our bodies become less efficient at repairing themselves as we age. For instance, David Sinclair, a professor of genetics at Harvard Medical School, takes 1 gram of NMN daily. If you were to obtain this amount by eating avocados, one of the highest sources of NMN, you would have to eat hundreds daily!

Is it okay to combine different anti-ageing supplements?

Because the different supplements we provide complement each other, it makes sense to combine them, but check with your doctor to ensure that our supplements are right for you.

How are you different from the other anti-ageing supplement companies?

The longevity supplement market is very confusing, so we’ve simplified it with one powder containing all the supplements you need, which you take once daily.

We never intended to lead on price - we focused on the proper doses. However, having done some competitive research, it’s fair to say some similarly priced competitors have much lower doses. Compare for yourself

We’re a 100% Kiwi-owned company, and our product is mixed and packed in NZ from local and imported ingredients.

Can your supplements treat, prevent or cure diseases?

We provide nutraceutical supplements. Regulations prevent claims that supplements can cure, prevent or treat diseases.

We also cannot provide medical advice. We advise you to discuss medical questions with a health practitioner experienced in supplements, preventive medicine, and ageing.

Because our supplements are relatively new and research is ongoing, we advise doing your own research. PubMed is an excellent place to start. It is the most extensive database of scientific and medical papers and studies worldwide. Type the ingredient's name or a specific disease to find relevant studies.

Are your supplements vegetarian? Vegan? Natural? Do they contain sweeteners or calories?

Our ingredients are 100% derived from nature and contain no animal ingredients. Therefore, the products can be considered vegetarian and vegan-friendly. They are also gluten-free, dairy-free, lactose-free, and sugar-free and do not contain artificial colours or flavours.

Can I take your supplements when pregnant or breastfeeding?

To our knowledge, we don’t see a problem with taking our supplements during pregnancy. However, given that this is a very critical period in the development of your child, and given that there could be unknown unknowns, we recommend that you err on the side of caution. That is, we advise against taking our supplements while pregnant or breastfeeding.

Can I combine your supplements with a multivitamin or other vitamins and minerals?

You can take multivitamins with our supplements. We developed our products specifically to be combined with multivitamins without issue. N.B. Our supplements contain vitamins, so please check our ingredients to ensure you are not doubling up.

How long will my supplements last?

If stored in a cool, dry place away from direct sunlight, they should last for months. Always keep them out of the reach of children.

To preserve potency and effectiveness, we advise storing it in a refrigerator, particularly when the temperature is above 25 degrees celsius.

Keep the light-proof container tightly sealed to protect it from moisture and air.

How does your subscription work?

You will automatically receive a 20% discount when registering for a subscription.

Can I pause my subscription?

Yes. It’s quick and easy.

Step 1: Log in to your account & select Subscription.

Step 2: Then enter the active subscription “See more details” On the right bottom, click “Pause Subscription”. And voilà, you’ve paused your product subscription.

N.B., you can change your subscription plan up to 2 days before the next shipment.

Need help? Contact our support team at hello@imaginesupplements.com, and we will gladly help.

How do I cancel my subscription?